Privacy Policy
SharpTech Solutions
Effective Date: March 1, 2026
Introduction
We're SharpTech Solutions, a managed IT, cybersecurity, and structured cabling company based in Endwell, NY. Our website is https://teamsharptech.com. If you have questions about this policy, contact us at info@teamsharptech.com or (607) 658-9435.
​
​This policy covers information collected through our website. It doesn't cover data we access or store while delivering IT, cybersecurity, cloud, or cabling services to clients — that's governed by your signed service agreement with us.
Information We Collect
We automatically collect general, non-identifying information about site visits, like your IP address and the pages you view. We only collect personal information — such as your name, email, phone number, or company — when you voluntarily give it to us, like by filling out our Contact Us form or requesting a quote.
How We Use Your Information
We use this information to respond to your inquiries, provide quotes, run and improve our website, and, if you've asked to hear from us, send marketing communications. We don't use your contact information to send unsolicited mailings.
Sharing of Information
We don't sell, rent, or trade your personal information. We share it only with service providers who help us run our business — such as our website host, CRM/email platform, and payment processor — and only so they can perform services on our behalf. We may also disclose information if required by law or to protect our rights.
Third-Party Sites and Services
Our Site links to services we don't operate or control:
-
Google, for business reviews and directions
-
Our Facebook and LinkedIn pages
-
ConnectBooster, our client payment portal (a Kaseya product), and its payment processor
These sites have their own privacy policies, which we encourage you to review — this policy doesn't cover their practices. We don't collect or store payment card or bank account information ourselves; that's handled directly by ConnectBooster and its payment processor.
Cookies and Tracking
Our Site uses cookies to help it run properly and to understand how visitors use the Site. You can decline cookies through your browser settings, though some parts of the Site may not work as well if you do.
Third-Party Analytics
We use Google Analytics and Wix Analytics to see aggregate information about page visits, time on page, and how visitors move through our Site, so we can make it more useful. This doesn't identify you personally.
Review, Correction, and Removal of Your Data
If we hold personal information about you, you can ask us to review, correct, or delete it by emailing info@teamsharptech.com. We'll respond within 30 days. To protect your information, we may ask you to confirm your identity first — for example, by replying from the email address on file.
Marketing Communications
If you've opted in to hear from us, every marketing email includes an unsubscribe link, or you can email us directly to opt out. We'll honor your request within 10 business days.
Security
​We use reasonable safeguards to protect your information, including encrypted connections and limits on which employees can access sensitive data. No method of storage or transmission is completely secure, and we can't guarantee absolute protection.
Children's Privacy
Our Site and services are meant for businesses, not individuals under 18. We don't knowingly collect personal information from anyone under 18; if we learn we have, we'll delete it.
Text Messaging (SMS) Communications
If you provide your mobile phone number and opt in to receive text messages from us — for example, through a web form — we use that consent only to send you the SMS communications you signed up for, such as appointment reminders, service and account alerts, and replies to your inquiries. SMS consent is not shared with third parties or affiliates. Message frequency may vary, and message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance.
Changes to This Policy
We may update this policy from time to time. Updates will be posted here with a new effective date, and we'll note material changes on our homepage or by email if you've opted in.
Contact Us
SharpTech Solutions
3223 Lawndale St, Endwell, NY 13760
Email: info@teamsharptech.com
Phone: (607) 658-9435