It’s simple – we build long-term relationships – which in turn become partnerships. Successful solutions are created from the client’s knowledge of their business and the technical experience of the SharpTech Solutions team.
We believe that successful technology solutions begin with effective communication. We engage our clients as active partners; the first thing we do is listen. This allows us to “step inside” your business and understand your technology needs – both current and future.
We know the technology challenges that businesses face today. Technology can be overwhelming and hard to understand. We help our clients understand today’s technology – in a language you can understand – and how to transform I.T. into solutions that work for you. Our approach is straight forward, cost effective, simple and friendly.
We are committed to our customers. Our number one goal is customer satisfaction and our staff strives as a team to accomplish that goal.
We build partnerships – built on communication, teamwork, service, education and a passion for technology – each committed to our mutual success.
We offer value to our customers by providing services and solutions with the expertise and flexibility to contribute to your business.
We provide our customers with competitive rates. We offer complete fixed-priced solutions as well as time-and-material, or hourly rate-based services. We believe that quality does not have to be expensive.
Through our relationships, we build loyalty. We do everything in our power to create loyal customers. Our existing customers continue to be our best source for new referrals.
SharpTech knows that every business is different! Your technology needs are not the same as the business next door, but whether you have six employees or 600, the right IT support is crucial to your success. We offer custom-designed IT support plans that fit your business! Our proactive managed services allow you to focus on your core business – not supporting and managing your IT infrastructure with in-house resources.
- SharpShield – Is an entry level offering to our proactive manages services. You get the full benefits of 24/7 monitoring and management of the core infrastructure, patch management, data backup, and a fractional CIO for a modest fixed monthly fee. Support services are provided on an as-needed basis and are priced per response on an hourly rate. With SharpShield, your IT director is just a call away!
- SharpShield+ – For more inclusive round-the-clock IT Management Services, we offer SharpShield+. We provide monitoring, planning, and support for your IT systems and your employees/users. The flat monthly fee lets you plan your budgets and gives you unlimited access to SharpTech services.